🚚Your order is sent out once our warehouse has completed processing it. Processing usually takes 1 - 3 business days depending on the product design and item. Most products are made after purchase so we can maintain the best quality for our customers!
*DELIVERY TIMES MAY VARY BASED ON YOUR LOCATION(UPDATE ON MAY 2026)
*Tracking details for your parcel will be sent by email within 1 to 3 business days after ordering.
If you have questions or decide to make a change, please feel free to contact us.
GET IN TOUCH
ORDER INFO
WHERE DO I FIND MY TRACKING NUMBER?
Tracking information becomes available once the item reaches the destination country! When it arrives, we can update you with the tracking number.
YOU MAY ALSO CHECK YOUR ORDER ON THIS PAGE
WHEN WILL MY ORDER BE SHIPPED?
Your order will be shipped as soon as warehouse processing is complete. Our processing times are:
1 - 3 Business Days Depending On Product Design and Item. Most of our items are made upon order to ensure the best quality for our customers!
You will receive parcel tracking details by email within 1 to 3 business days after ordering.
Expedited shipping (paid service)
Please contact aelfricedenclothingsets@gmail.com if you would like to upgrade it.
MY ORDER SHOWS “DELIVERED” BUT I HAVE NOT RECEIVED IT.
Please contact us at aelfricedenclothingsets@gmail.com
IF AN ORDER IS NOT DELIVERED ON TIME.
For expedited shipping over 25 days, we will refund the shipping cost to customers. If it is not delivered after 60 days, we can arrange a resend or full refund!
THERE IS AN ISSUE WITH MY ORDER.
Please email us or send us a Facebook message for the fastest response!
HOW LONG DOES A RETURN/EXCHANGE TAKE TO FINISH?
We usually process returns/exchanges within 48 hours after receiving your package.
SALES TAX
We collect sales tax where applicable U.S. state and local laws require it. The tax rate applied to your order depends on the shipping address and reflects the combined state and local rates active at the time of purchase.
Sales tax will be calculated and shown at checkout after your shipping details are entered.
In some states, tax may also apply to shipping and handling charges according to local regulations.
Tax Calculation
How Tax Is Calculated
Sales tax is calculated from the total merchandise value after discounts are applied.
Depending on your location, applicable taxes may include:
State and local sales tax
Taxes on shipping fees (if required by law)
The final tax amount will be confirmed at checkout and shown in your order confirmation.
Tax Refund
Tax on Returns & Refunds
If you return an item or receive a refund, any applicable sales tax will be returned to your original payment method according to local laws.
INTERNATIONAL SHOPPERS
WHY CAN’T THIS PRODUCT SHIP TO MY COUNTRY?
Due to licensing agreements, some licensed products can only be sold to selected countries.
DO YOU SHIP INTERNATIONALLY?
We currently ship to over 50 countries!
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Shipping times vary based on your country of residence and the shipping method you choose.
WILL I HAVE TO PAY DUTIES AND TAXES?
You may need to pay duties and taxes depending on the laws of your country of residence.
RETURNS & EXCHANGES
HOW DO I RETURN/EXCHANGE AN ITEM?
RETURN POLICY
We want you to love your purchase, and we continually work to deliver the highest quality products possible. If, for any reason, you are not completely satisfied with your purchase, you may return it for a refund or exchange it for another style within 30 days after receiving your order.
Merchandise must be returned within 30 days of receipt.
Merchandise must be unworn and unwashed.
Merchandise must have all original tags attached.
Except for quality issues, special product clearance sale items are not included in the return policy. If your order has been paid through store credit or coupon code only, please note that all products become final sale or clearance sale and are not eligible for return or refund.
RETURNS/EXCHANGES
You can return your product for store credit, a different product, or a refund to the original payment method. The original shipping cost (if any) is non-refundable in most cases.
Please note that we do not provide a shipping label for returns.
To start your return or exchange, please contact us at aelfricedenclothingsets@gmail.com
To return or exchange an item, please follow the steps below:
Include a copy of the packing slip or confirmation email from your order and note the new size or item desired. (We cannot guarantee all items and sizes will be in stock for exchanges.)
Mail your return to the address provided to you by email.
Once your return is received, your new item(s) will be shipped out at no additional cost or we will issue your refund.
REFUNDS
A tracking number is required once you send it back. Otherwise, the order will lose the refund service.
Refunds will be processed within approximately 5 to 7 business days after we receive your return.
- The return shipping charges are non-refundable.
If you return an item or receive a refund, any applicable sales tax will be refunded to your original payment method in accordance with local laws.
- Except for quality issues, special merchandise is not part of the return policy.
- Please note that store credits cannot be exchanged for cash. Also, if your order is purchased through store credits offered from a previous return, the order is not eligible for free return.
Thank you for your understanding and ongoing support. We love and appreciate each and every one of you.
-Aelfric Eden Team