🚚Your order is sent out once our warehouse has finished processing it. Processing usually takes 1 - 3 business days depending on the product design and item. Most pieces are made after the order is placed so we can keep quality high for every customer!
If your order has not arrived within 45 business days after purchase (excluding pre-order items), we will arrange a complete refund for you.
*Delivery times differ based on your location（updated in May 2026)
Tracking details for your parcel will be sent by email within 1 to 3 business days after ordering.
For any questions or if you change your mind, please feel free to contact us. Our email is aelfricedenclothingsets@gmail.com and our Instagram is @aelfricedenofficial
WHERE DO I LOCATE MY TRACKING NUMBER?
Track your order on this page: /pages/track-orders Tracking will become available once the item reaches the destination country! After it arrives there, we will be able to update you with the tracking number.
WHEN WILL MY ORDER BE SENT OUT?
Your order ships as soon as our warehouse completes processing. Our processing times are:
1 - 3 Business Days Depending On Product Design and Item. Most of our items are produced after purchase to ensure the best quality for our customers!
MY ORDER SHOWS “DELIVERED” BUT HASN’T ARRIVED.
Please contact us at aelfricedenclothingsets@gmail.com
SOMETHING IS NOT RIGHT WITH MY ORDER.
Please email us or send us a Facebook message for the fastest response!
HOW LONG DOES A RETURN/EXCHANGE TAKE TO FINISH?
Returns/exchanges are usually processed within 48 hours after we receive your package.
INTERNATIONAL SHOPPERS
WHY CAN’T THIS PRODUCT BE SHIPPED TO MY COUNTRY?
Because of our licensing agreements, some licensed products are only available in selected countries.
DO YOU OFFER INTERNATIONAL SHIPPING?
We currently ship to more than 50 countries!
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
Delivery times vary according to your country of residence and the shipping method you choose.
WILL DUTIES OR TAXES BE REQUIRED?
Duties and taxes may apply depending on your country. These charges are set by local authorities and are the customer’s responsibility.